Terms & Conditions
TERMS AND CONDITIONS
We strongly advise you to read these terms and conditions prior to placing an order with GEMWORLD LIMITED.
By placing an order with us, we assume you have read and understood them. If you are uncertain about anything please call or email us.
In the Terms and Conditions: ‘‘We’’ and ‘’Us’’ means Us- GEMWORLD LIMITED, ‘’You’’ means the person using the website.
We strongly advise you to read these terms and conditions prior to placing an order with GEMWORLD LIMITED. By placing an order with us we assume that you have read and understood the terms and conditions. If you are uncertain about anything please call us on 07538682108 or email prior to ordering.
-Gemworld reserves the right to cancel any sale and stop supply of products or discontinue the availability of any product listed on this website at our discretion. If your order is cancelled, a full refund will be made to you.
-Every product includes VAT at 20%
Your payment must be made in full before delivery.
Where payment is accepted through a bank transfer, the goods will not be released for shipping until the funds have cleared in our accounts. We reserve the right to refuse any payment in any form for any transaction without disclosing our reasons.
-We try to keep our stock levels as accurate as possible but cannot guarantee a product will always be in stock when you place and order. If for some reason we are unable to supply a product we will refund your account in full.
For personalized products, such as rings, and other items that we don’t have in stock and are made to order may take up to 30 working days or longer to deliver. We will advise you by email the estimated delivery time of your order.
We’ll do our best to make sure your order gets to you on time but please be aware that in severe or adverse conditions, our couriers may be unable to meet the advertised delivery times.